Total Disposal offers roll-off dumpsters in the size to fit your job, from 10 to 30 cubic yards. Call us at 219-944-1800 for a quote, to arrange delivery or ask a question. Sé Habla Español. Our staff will arrange delivery of a clean container to your site, generally in 12 to 24 hours.

Residential FAQ’s – Commercial FAQ’s

Roll-Off FAQ

Do I have to be there to sign for the delivery of the dumpster?

Placing an order using this website confirms that you agree to all of our terms and conditions.  Therefore you do not have to be present at the time of delivery.  If you place the order over the phone you will have to be present at the time of delivery.

What can/can’t I put in the dumpster?

You may only dispose of the materials specified when the dumpster was ordered.  If you need to modify the list, please call the office for approval.  219.944.1800.

You may not dispose of hazardous waste, dirt, industrial waste, chemical products, oil filters, herbicides & pesticides, radioactive material, solvents, paint (except completely dried latex paint cans, no liquids), other flammable liquids, aerosol cans, propane tanks, motor oil, transmission oil/lubricating/hydraulic oil/oil filters, contaminated oils (mixed with solvents, gasoline, etc.), antifreeze, appliances, petroleum-contaminated soil/lead paint chips, tires, batteries, computers, monitors, televisions, microwaves, fluorescent tubes, railroad ties, medical waste, asbestos, animals, barrels, all liquids.

Where will the driver put the dumpster?

The delivery location must be safe and accessible by our large and heavy trucks.  The driver has the final say on whether or not the requested location is safe.

The driver may only place the dumpster on a paved, flat and level surface.  If you would like it in your driveway, we recommend that you place a piece of plywood down prior to delivery.  Total Disposal is not responsible for damage to any surface due to the weight of the truck and dumpster.

Most municipalities allow dumpsters to be placed in the street.  You should contact your town before requesting street placement.  Total Disposal will remove the dumpster if the municipality rules have been violated.  No credit will be issued to the customer.

How much garbage may be placed in the dumpster?

Material must be level at the top of the container; nothing can be sticking out of the top.  Each size dumpster has a specific weight limit.

What if I go over the tonnage limit or the top of the dumpster?

You will also be charged for any tonnage over and above the allowable limit.  Your credit card will be charged automatically after the weight is confirmed by the transfer station operator.

If material is above level full, the driver may refuse to pick-up the dumpster.  You will incur a transportation charge as well as additional rental expenses if the container cannot be removed within the allotted time frame.

It will be your responsibility to off-load the overage.  Please contact the office to request an additional dumpster if necessary.

How do you know what my garbage weighs?

After the driver picks up the dumpster he brings it directly to a permitted transfer station.  The dumpster is weighed, emptied and weighed again.  The difference between the empty weight and the full weight is the total weight of the debris.  The truck scales at the transfer station are calibrated regularly and certified by the department of Weights and Measures for Lake County, Indiana.

You may request a copy of the scale ticket any time.

When will the dumpster be picked up? Do I have to be there?

The pick-up day is scheduled at the time of delivery.  The driver may arrive to pick up the dumpster anytime during the day.

Can I keep it a bit longer? Or have it picked up sooner?

If you need to keep the dumpster beyond your scheduled pick up day you must call the office the day before the scheduled pick up day to reschedule removal.  Once the driver is dispatched there will be a transportation charge to cancel the pick-up.

If you’d like the dumpster picked up prior to your scheduled pick up day just call the office and we will schedule a pickup within 24-48 hours.